A Sustainable Agriculture Company
Monsanto is one of the largest American multinational companies involved in agrochemical and agricultural biotechnology reaching out to farmers across the world.
- The solution provided to the farmers should be user-friendly
- The platform to run this campaign should be capable of handling a high volume of concurrent calls
- Flexibility to change the IVR flows
An IVR application was developed on our telephony platform to handle all the inbound/outbound calls.
- This application was built keeping in mind the multiple languages in which the campaigns needed to be played along-with over 150 different types of recordings
- Monsanto’s outreach has touched 3 million farmers on a monthly basis.